Halifax

35-41 Sauchiehall Street, Glasgow G2 3AT

Halifax Reviews

2.9 stars based on 31 reviews

Featured Comments:

• c

  cynthia tjipuka

  5.0

  Thank you all so much for the best customer service ever! The stuff we're friendly and very patient with me after I misplaced my proof of residence. They even adviced me where to reprint it and were willing to wait until I returned as they were about to close. You are all super professional, knowledgeable and an absolute joy to do business with! I am a proud and satisfied new client! Thank you for the warm welcome after Bank of Scotland and Royal Bank turned me away! 🙌

• M

  Maree Innes

  5.0

  So so helpful over the phone. I think her name was maybe Rachel (I’m not sure!) but she went over and above to fix my problem when I couldn’t get answers anywhere else. She kept me updated and phoned me back regularly. Cannot recommend this branch enough

• C

  Claire Donnelly

  1.0

  Absolute nightmare trying to get through to the branch via telephone. They have called me about my appointment and I have then spent 2 days trying to call them back to get met with "sorry, your branch cannot take your call". Am now up to 30 calls and still trying. The irony is I am trying to move from my existing bank due to poor customer service! Thank goodness the online and app service is good, but need a branch to make an account joint so have to go through this nightmare.

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