Varooma

43-45 Purley Way, Croydon CR0 0XZ

Varooma Reviews

2.4 stars based on 35 reviews

Featured Comments:

• L

  Lulu Darlington

  1.0

  THE WORST COMPANY EVER!! AVOID! AVOID!! Even if you are desperate, do NOT borrow from this company. When you are signed into the loan they have to “reasses “ your affordability even if things are going smoothly and when they decide you no longer qualify try and possess your car for no reason!!! And charge you £475 each time!! The worst people taking from the poor and lining their own pockets with lies and deceit. If this review puts one person off I will be happy!

• J

  Janine Lawrence

  2.0

  Fine if your payments are on time, then they revert to bully boy tactics. The insolvency agency has told them my debt doesn't need paying due to bankruptcy. Every once in a while they will try and scare me into paying. They were fine when I was with them but this debt has been ongoing for over 2 years and they still contact me and are rude.

• A

  And One

  1.0

  Geeenlight credit which trades as a varooma are regulated by the FCA but unfortunately do not abide by the rules.They secured a loan on my sons car without even making any proper checks on whether he could actually afford the loan. Of course because they didn't make any of the necessary checks my son fell behind with the payments and they attempted to reposses his car.In the end I had to raise a complaint to them on the basis, they had not stuck to a basic principle that all FCA regulated companies must agree to, which is to lend responsibly and make all the necessary checks to prove affordability.I raised a complaint to varooma providing all of the evidence that proved no checks had been made. Their compliance officer did not uphold my complaint and they continued with their bullying repossession tactics.I then took my complaint to the Financial ombudsman presenting my side of the case. Varooma couldn't even be bothered to respond to the information the ombudsman were requesting. I then had to raise a DSAR request asking Varooma to supply me with all of the information they hold about my son and what checks they had made. Thankfully they had no choice but to provide this information.Once I presented this to the ombudsman it did not take them long at all to uphold my complaint and decide in my sons favour. Varooma had no choice but to cancel the loan, refund back all charges plus 8% compound interest, return the log book and remove all negative information from my sons credit fileThe only good thing about varooma is they ate regulated by the FCA so you have some protection.

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